Services

EnableASP

IMS offers the best ERP application available to computer resellers at an unbelievably affordable price!

Why use forté through a certified application service provider?

The fast-paced growth of the computer industry has created a whole new set of problems in data management. To ensure your continued successful growth, you must consider the problems and solutions of system integration, expansion, connectivity and flexibility, as well as the cost and performance of your information management system. By using the renowned forté product through a certified ASP, you eliminate the need to maintain a sophisticated ERP infrastructure to do business. By trusting in a qualified ASP, you eliminate the system and application levels of expertise normally aligned with an application of this stature. Support, hardware, network connectivity, database maintenance and download information issues are all administrated by the ASP. If the companion Web site is also selected, additional layers of complexity and communication are filtered out of the daily IT issues dealt with by non-ASP applications.

The Suite of forté Modules Available Through EnableASP Includes:

RMA and Return-to-Vendor Tracking System

• Select returns from original invoice
• Track status of each RMA
• Manage return to vendor PO
• Tracks serial numbers for returns
• Shows outstanding RMAs at any time by customer, product, salesman, and RMA number
• Allows for fast turnaround and cross-shipments
• Daily detailed tracking reports to include received and shipped-from/to customers and vendors, warehouse transfers, and adjustment inventory
• Provides daily RMA inventory status report
• Provides analysis of reason customer is returning products
• Provides various RMA types including short ship, mis-ship, wrong ship, DOAs, warranty replacements, upgrades and downgrades, credits and repairs

Vendor Download Module

• Download Ingram nightly to the server
• Filter out categories and manufacturers not desired in the database
• View price and availability from forté
• View technical notes on products
• Manage distributor and manufacturer part numbers
• Check current availability live
• See availability at multiple distributor warehouses
• Schedule drop-ship POs
• Link sales order to PO for settlement

Purchase-Order System

• Manage all purchasing from a multiple-vendor purchasing queue
• Track actual cost on drop-ship and special-order purchases
• Manage drop-ship purchase orders
• Maintains vendor master file with price and vendor part number
• Provides open purchase order reports by PO number, vendor and part number
• Purchasing history by vendor and/or part number
• Allows contract pricing by product/vendor
• Updates inventory and costing data
• Integrated with inventory and accounts payable
• PO-to-AP reconciliation
• Maintains multiple ship-to locations for vendor returns

Order Processing

• Log customer's needs as a quote or order
• Convert quotes to orders
• Manage open quotes and orders by customer and salesman
• Access customers and products by number, name, partial name, etc.
• Multiple price breaks, custom pricing and discount schedules for all customers, specific customers or groups of customers
• Order search by ZIP, name, telephone number, credit card, etc.
• Multiple methods of payment on each order
• Custom messages displayed to help remember special situations
• Supports multiple sales and shipping warehouses
• Allows processing of non-stock products
• Performs on-line credit check, verifies product availability and commits stock at order entry time
• Track sales commissions
• Payment terms include on-line credit card

Inventory Management

• Manage vendor download inventories
• Determine reorder rules for stock items
• Provides serial number tracking
• Shows items returned to vendors for replacement
• Maintains perpetual on-order, on-hand, allocated and committed balances for multiple warehouses
• Automatically calculates selling price based on user-defined parameters
• Allows for stock status and transaction history inquiry on screen
• Single transaction warehouse and multi-warehouse transfers
• Separate inventory for RMA items

Accounts Receivable

• Control statements, services charges and dunning notices
• Automatic credit hold based on user-defined parameters
• Disputed invoices will not affect credit limit or credit status
• Assigns UPS zone, territory and sales tax code based on customer's ZIP code
• Ability to inquire detail of invoice by customer number, invoice number and order number, even after shipped and/or paid

Accounts Payable

• Allows for automatic calculation of payment due date, discount dates and amounts, with override option
• Flexible payment selection, automatic or manual
• Fast, easy entry and maintenance of invoices and credit memos
• Daily and monthly check register
• Allows recurring payment transactions
• Tracks vendor invoice numbers to prevent duplicate payments
• Reconcile against POs
• Inquiry into vendor paid and unpaid invoices

Sales Prospecting/Quoting System

• Specific salesmen views
• Ability to prioritize calls
• On-screen past pricing, quotes, conversations and sales
• Access pricing for quotation and gather technical, sales, and installation information on any product
• Maintain prospects and customers
• Quotes can specify number of days quote is valid
• Quotes are placed on management review if not priced properly

Computer System Kits

• Assign chassis serial number
• Define Option Groups for system build requirements
• Determine whether system components are mandatory to the build

Sales Analysis

• Provides comparative and trend analysis reports by product, customer, salesman, product type, product family, territory and product line
• Monthly detail by customer and invoice
• Trend detail by customer and product
• Customer inactivity report
• Spiff report
• Sales analysis by ship-to

General Ledger and Financial Reporting

• Provides the following reports: General Ledger, Trial Balance, Balance Sheet, Income Statement, Schedules, Schedule of Sources and Applications of Funds, Cash Flow Statement, Comparative to Budget, and Comparatives to Previous Year
• Maintains details for as many months as desired
• Provides on-line inquiry for any account
• Supports profit/cost-center accounting
• Allows customizing of financial reports
• Separates periods files for OE, AR and AP