Our Number One Priority

At Information Management Systems, our goal is to make every customer a satisfied customer. We believe that a quality business system is more than just hardware and software, just as important are the services we provide before, and after the sale. Only by offering these special services can we be sure to meet the customer's needs and thereby provide the level of satisfaction we strive for.

When you choose a business software system from IMS, you are choosing the following products and services that together become a total business solution:

• Pre-sale Consultation and Analysis: We take the time to analyze your company's needs so that we can match them to just the right hardware and software. This assures you of a good "fit" now, with an eye toward future expansion.

• Hardware and Software: Many companies manufacture state of the art computer equipment that is superior in quality, price and performance. The Linux operating system offers you software compatibility with all major software vendors.

• Systems Integration: By maintaining computer system from a proven hardware manufacture, you are assured complete compatibility in this quickly growing network world.

• Training/Education: A key to the successful implementation of any business computer system is a well-trained staff. Our professional training provides the most effective and efficient means to train your personnel in the use of the computer system.

• Consultation and Account Management: Our account representatives meet with you before installation to assist in setting up parameters to adapt the software to your business operations. After installation, you can look to your account representative for coordination of and assistance with the implementation and continued support.

• Telephone Support: Assistance is just a phone call away. IMS employs a support staff to provide operating assistance and problem diagnosis and resolution. All installations include a modem as well as Internet access, allowing diagnosis and corrections to be made remotely.

• Software Development and Maintenance: The IMS development staff provides continual enhancement and maintenance of our software products, to make sure they keep pace with growing industry and user requirements. In addition, we accept enhancement suggestions from our customers. We recognize that our customers are most familiar with the daily use of the software.

• Custom Programming: Our software is extremely flexible and can be tailored to meet any number of business situations. However, our custom programming department is available should you need any additional features or capabilities. Many of our clients have contracted us to create specialized software packages for their unique requirements.